Privacy policy

Privacy Policy

Last Updated: April 23, 2026

Clarixa operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes priority regarding your personal information.

By using our Services, you agree that you have read and understand how your information is collected, used, and shared as described below.

Personal Information We Collect

“Personal information” means any information that can identify or be reasonably linked to you.

Depending on how you interact with our store, we may collect:

  • Contact Information: Name, billing/shipping address, email, phone number
  • Payment Information: Payment method details (processed securely via Shopify/payment providers)
  • Order Information: Purchases, returns, exchanges, cart activity
  • Account Information: Login details, preferences (if applicable)
  • Communication Data: Messages or support requests you send us
  • Device Information: IP address, browser type, device details
  • Usage Data: How you interact with our website and pages viewed

We may also derive limited insights from this information to improve your shopping experience.

How We Collect Information

We collect personal information:

  • Directly from you (orders, forms, messages)
  • Automatically through cookies and tracking technologies
  • From third-party service providers (e.g., payment processors, shipping partners, analytics tools)
  • From Shopify and integrated apps used on our store

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and shopping experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations
  • Send marketing emails or promotions (you may opt out anytime)

Sharing Your Information

We only share your information when necessary, including with:

  • Shopify and service providers (payments, hosting, fulfillment, analytics)
  • Shipping and logistics partners
  • Marketing or advertising partners (if applicable)
  • Legal authorities when required by law
  • Business transfers (e.g., merger or sale of business assets)

We do not sell your personal information.

Shopify Platform

Our store is hosted on Shopify. Shopify processes certain data on our behalf to operate and improve the platform.

To learn more, you can review Shopify’s Privacy Policy directly through their website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Data Security

We take reasonable steps to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and accounting requirements
  • Resolve disputes and enforce policies

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Request a copy of your data
  • Opt out of marketing emails

To exercise these rights, contact us using the email below.

Marketing Communications

You may receive promotional emails from us. You can unsubscribe anytime using the link in the email or by contacting us directly.

Even if you opt out of marketing, we may still send important order-related messages.

Children’s Privacy

Our store is not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their region.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@clarixa.com
Store Name: Clarixa