Refund policy
Return & Refund Policy
At Clarixa, customer satisfaction is our top priority. We proudly offer a 30-Day Money-Back Guarantee to ensure you can shop with complete confidence.
30-Day Money-Back Guarantee
If you are not completely satisfied with your purchase, or if you do not experience the expected results after using the product consistently for 30 days, you may request a full refund.
To be eligible for a refund:
- Your request must be submitted within 30 days of receiving your order.
- Proof of purchase is required.
- The product must have been used as intended.
How to Request a Refund
To start a refund request, please contact our support team at [Your Email Address] and include the following:
- Full name
- Order number
- Reason for your refund request
Our team will review your request and respond within 1–2 business days.
Refunds
Once approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your payment provider.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work with you to resolve the issue promptly.
Contact Information
For any questions regarding returns or refunds, please contact us at:
Email: support@clarixa.com
We are committed to providing a smooth and hassle-free shopping experience. Thank you for choosing Clarixa.