Shipping policy
Shipping Policy
Last Updated: April 23, 2026
Thank you for shopping with Clarixa. We are committed to delivering your order quickly and reliably.
Order Processing
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Orders are processed within 1–3 business days.
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Orders are processed Monday through Friday, excluding holidays.
Shipping Destination
We currently ship exclusively within the United States.
Shipping Time
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United States: 6–12 business days
Please note that delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other unforeseen circumstances.
Shipping Costs
We proudly offer free shipping on all U.S. orders.
There are no additional shipping charges at checkout.
Order Tracking
Please allow 2–5 business days for tracking information to become available.
Delays
While we strive to deliver every order on time, occasional delays may occur due to:
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High shipping volumes
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Carrier disruptions
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Severe weather
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Holidays
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Other circumstances beyond our control
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us immediately at support@clarixa.com.
We cannot guarantee address changes once an order has been processed.
Lost or Stolen Packages
If your package is lost during transit, please contact us and we will gladly assist you.
We are not responsible for packages marked as delivered by the shipping carrier but reported lost or stolen afterward.
Contact Us
If you have any questions regarding shipping, please contact our support team:
Email: support@clarixa.com
Thank you for choosing Clarixa. We appreciate your business.